Privacy Policy | Ruetz Contracting

PURPOSE OF DATA COLLECTION

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

We collect and process Personal Information where necessary to provide our services, respond to inquiries, communicate with clients and prospective clients, operate and improve our Site, measure website performance, and comply with applicable legal and regulatory obligations.

By using the Site and providing information to us, you acknowledge the practices described in this Privacy Policy. Where consent is required for particular types of data collection or use, including non-essential cookies and marketing communications, we will request that consent separately.

We encourage Users to carefully read this Privacy Policy to understand how their information may be collected, used and protected.

WHAT INFORMATION WE COLLECT

We collect two types of data and information from Users.

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
Contact information: When you contact us, submit a project inquiry, or subscribe to our email communications through the Site, you may provide information such as your name, email address, telephone number, physical address, project information, and any other information you choose to provide.

HOW WE RECEIVE INFORMATION ABOUT YOU

We may receive Personal Information from the following sources:

When you voluntarily provide information through a contact form, project inquiry form, newsletter signup form, or other form on our Site;
When you communicate with us directly by email, telephone, or other means;
When you use or access our Site;
Through cookies, analytics tools and similar technologies used on the Site; and
From trusted third-party service providers used to operate our website, process inquiries, manage email communications, analyze website activity, and measure advertising performance.

USE OF INFORMATION

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use information collected through the Site to:

Respond to project inquiries, quote requests and other communications;
Provide information about our construction services;
Communicate with clients and prospective clients;
Operate, maintain and improve our Site;
Understand how visitors use and interact with our Site;
Measure website traffic, performance and conversions;
Send email marketing communications to individuals who have opted in to receive them;
Measure and improve the effectiveness of our advertising campaigns;
Deliver or measure relevant advertising where permitted and consent has been provided where required;
Maintain the security and functionality of our Site; and
Comply with applicable legal and regulatory requirements.

We may share information with trusted third-party service providers where necessary to provide these functions, subject to their respective privacy practices and applicable law.

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

THIRD-PARTY SERVICES

We use trusted third-party service providers to operate certain features of our Site, process inquiries, manage email communications, understand website usage, and measure the performance of our marketing and advertising.

Depending on the features you use and the consent choices you make, these providers may collect or process information on our behalf or through technologies integrated with our Site. These services may include:

Google Analytics and Google Tracking Technologies
We use Google Analytics and related Google tracking technologies to understand how visitors interact with our Site, measure website traffic and performance, and evaluate actions taken on the Site. Google may collect information such as your IP address, device and browser information, pages visited, referring websites, interactions with the Site, and other usage information through cookies and similar technologies.
Where Google advertising or conversion measurement features are enabled, Google technologies may also be used to measure conversions and the effectiveness of advertising campaigns.
Meta Pixel
We use the Meta Pixel and related technologies provided by Meta Platforms, Inc. to help measure website activity, understand the effectiveness of advertising on Facebook and Instagram, and measure actions visitors take after interacting with our advertising. These technologies may collect information about your device, browser, website activity, and interactions with our Site.
Mailchimp
We use Mailchimp to manage email newsletter subscriptions and marketing communications. If you voluntarily subscribe to our email list, the information you provide, such as your name and email address, may be transferred to and processed by Mailchimp for the purpose of managing your subscription and delivering email communications. We only send marketing emails to individuals who have opted in, and you may unsubscribe at any time.
Buildertrend
We use Buildertrend to facilitate project inquiries and communications submitted through forms integrated with our Site. Information you voluntarily provide through these forms may be processed by Buildertrend in order to deliver your inquiry to us and assist us in responding to your request.

These third-party providers may process or store information outside Canada. Information handled by these providers is also subject to their respective privacy policies and applicable laws.

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

RETENTION OF INFORMATION

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

PROTECTING YOUR INFORMATION

We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy. We use browser encryption and store all data on secure servers and devices. While we take all reasonable precautions to safeguard your information, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical. Therefore, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we can prevent such access.

COOKIES & SIMILAR TECHNOLOGIES

Our Site uses cookies and similar technologies to operate properly, remember visitor preferences, understand how visitors interact with the Site, measure website performance, and support our marketing and advertising activities.

A cookie is a small data file stored on your device when you visit a website. Cookies and similar technologies may collect information about your browser, device, IP address, pages viewed, referring website, interactions with the Site, and other usage information.

The types of cookies and similar technologies used on our Site may include:

Essential Cookies
These cookies are necessary for the Site to function properly and support features requested by visitors.

Analytics Cookies
These cookies help us understand how visitors find, use and interact with our Site. We use Google Analytics and related Google technologies for analytics and measurement purposes.

Advertising and Marketing Cookies
We use or may use technologies provided by Google and Meta to measure advertising performance, track conversions, and understand how visitors interact with our Site after viewing or clicking an advertisement. Where permitted, these technologies may also be used to support relevant advertising and remarketing.

Our Site displays a cookie notification to inform visitors about our use of cookies and similar technologies.

You can control, restrict, or delete cookies through your web browser or device settings. Most browsers allow you to view which cookies are stored, delete existing cookies, block certain cookies, or prevent cookies from being stored. Please refer to your browser's privacy or cookie settings for the controls available to you.

Please note that restricting or disabling cookies may affect the functionality of certain features of our Site. Third-party services used on our Site, including Google and Meta, may also provide their own privacy and advertising preference controls.

EMAIL MARKETING

Visitors may voluntarily subscribe to receive email communications from Ruetz Contracting. When you subscribe, we may collect information such as your name and email address and use it to send company updates, project news, information about our services, and other marketing communications.

Our email marketing communications are managed through Mailchimp. We only send marketing communications to individuals who have opted in to receive them.

You may withdraw your consent and unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from marketing communications will not prevent us from sending non-promotional communications that may be necessary in connection with an existing client relationship, project inquiry, transaction, or other service you have requested.

ADVERTISING & TRACKING

We may use advertising and measurement services provided by Google and Meta, including Google tracking technologies and the Meta Pixel, to measure the effectiveness of our advertising campaigns and understand how visitors interact with our Site after viewing or clicking an advertisement.

These technologies may use cookies, pixels and similar technologies to collect information about website visits, device and browser information, interactions with advertisements, and actions taken on our Site.

Depending on your consent choices and the settings of these services, this information may be used for advertising measurement, conversion tracking, audience measurement, remarketing, or delivery of relevant advertising.

Where consent is required, non-essential advertising and tracking technologies will be used in accordance with the choices you make through our cookie consent tool.

You may also manage advertising preferences directly through Google and Meta and through your browser or device settings.

MINORS

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children under 18 years of age. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If we learn that we have collected personal data from a minor, such data will be deleted as soon as possible. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at the information provided below.

USER RIGHTS

You may request to:

Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.
Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
Request rectification of your personal information that is in our control.
Request erasure of your personal information.
Object to the processing of personal information by us.
Request to restrict processing of your personal information by us.
Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

If you wish to request access to, correction of, or deletion of your Personal Information, withdraw consent where applicable, or ask questions about how your Personal Information is handled, please contact us using the information provided below.

Discuss Your Project

519-901-2706

RuetzContracting.com Privacy Policy

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